Empowering Independence Through Home Organization
Learn how a professional organizer/Patient Advocate can help seniors manage their living environments, health care, and financial matters effectively.
Tips for Combating Senior Loneliness
Did you know that nearly half of Americans report feelings of loneliness - a state of mind proven to lead to serious physical health problems? Read on for a list of simple social connection ideas available in St. Albert, Alberta, Canada.
How to Beat Diagnostic Imaging Wait Times in AB
Have you been waiting far too long for a critical diagnostic imaging appointment in Alberta? Discover alternatives to MIC for getting an imaging appointment sooner.
Truth + Reconciliation: A Story 🧡
I will never forget one of my first cases as a Patient Advocate. A young Indigenous woman had been dismissed and mistreated by multiple physicians over a four-year timespan before connecting with me. My heart broke hearing what she had experienced. Read more.
Medical Complaints: “Complaining” Vs. Feedback
It can be intimidating to question healthcare providers about quality of medical care. Learn how to ensure that your concerns are heard, taken seriously and acted upon.
What is a Patient Advocate, Actually? (And what do they do?)
Independent Patient Advocacy is a new, emergent and much-needed healthcare career here in Alberta, Canada, and around the world. But what exactly is a patient advocate and/or healthcare navigator? And what do they do?
My Story
When I was 4 years old, I began losing my hearing to meningitis. This gradually worsened until age 16 when I became profoundly deaf. I didn’t know it yet, but this was the beginning of a life that showed me, at almost every turn, the power of respectful medical advocacy, and what perseverance can accomplish.
How to Make a Medical Complaint - Pt 1: Should I Even Complain?
As a patient, or their care partner, it is your responsibility to demand safe and compassionate healthcare. Here are 3 important things to consider before filing a medical complaint in Alberta, Canada.